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Privacy Policy

Last updated: July 1, 2026

At Villas Cempaka, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights when you visit our website or make a reservation.

1. Information We Collect

When you visit our website or book a stay, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Nationality and travel information

  • Check-in and check-out dates

  • Number of guests

  • Special requests or preferences

  • Payment information (processed securely by our payment service providers)

  • IP address, browser type, device information, and website usage data

2. How We Use Your Information

We use your personal information to:

  • Process and manage your reservations.

  • Communicate with you regarding your stay.

  • Respond to your inquiries and requests.

  • Improve our website and services.

  • Maintain the security of our website.

  • Comply with legal and regulatory obligations.

  • Send promotional offers or newsletters, only if you have given your consent.

3. Cookies

Our website uses cookies to:

  • Ensure the proper functioning of the website.

  • Analyze website traffic and performance.

  • Improve your browsing experience.

  • Remember your preferences.

You may manage or disable cookies through your web browser settings.

4. Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared only with:

  • Secure payment processing providers.

  • Trusted service providers who support our website and business operations.

  • Government authorities or law enforcement agencies when required by applicable law.

All third-party providers are required to protect your information and use it only for authorized purposes.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure.

7. Your Rights

Depending on the applicable laws, you may have the right to:

  • Access your personal information.

  • Request corrections to inaccurate information.

  • Request the deletion of your personal information where legally permitted.

  • Restrict or object to certain processing activities.

  • Withdraw your consent at any time where consent is the legal basis for processing.

To exercise your rights, please contact us using the information below.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or our services. Any updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Villas Cempaka

Email: infos@ppp-management.com

Phone: +62 81139618202

Address: Bali, Indonesia

By using our website or making a reservation, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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